Refund policy
At Financial Step Up, all sales are final. Because most of our products are delivered digitally and are available for immediate download upon purchase, we are unable to offer refunds, returns, or exchanges under any circumstances.
This policy applies to all digital products including but not limited to ebooks, downloadable templates, and PDF guides sold through this store.
No refunds will be issued for:
- Change of mind after purchase
- Failure to read the product description prior to purchasing
- Incompatibility with your device or software
- Partial use of the product
We will assist you if:
- Your download link fails to work
- You did not receive your download email after purchase
- You experience a verified technical error on our end
For technical support, contact us at contact@financial-stepup.com within 7 days of your purchase date. We are committed to making sure every customer can successfully access their purchase.
By completing your purchase, you confirm that you have read, understood, and agreed to this refund policy.